New users – new libraries – new librarians

Meeting new user expectations at ELAG 2010 In the near future libraries and librarians will be very different from what they are now. That’s the overall impression I took away from the ELAG 2010 conference in Helsinki, June 8-11, 2010.  ELAG stands for “European Library Automation Group”, which is an indication of its age (34 years): “automation” was then what is now “ICT”. The meetings are characterised by a combination of plenary presentations and parallel […]

User experience in public and academic libraries

A couple of recent events got me thinking about differences and similarities of public and academic libraries in the digital age. I used to think that current and future digital developments would in the end result in public and academic libraries moving closer to each other, but now I’m not so sure anymore. Let me explain how this happened. On April 1st I attended the UgameUlearn 2010 symposium organised by Delft University Library and DOK, […]